Wear-time tracking
Check that your tray is marked active and that timer sessions are started and stopped when aligners are in or out.
Support
We are here to help with Smilo.
For app questions, account support, or feedback, email us at hottrdeveloper@gmail.com.
Progress photos
Use the same lighting and camera angle when possible so your photo timeline stays easy to compare.
Tray reminders
Review your tray schedule and reminder settings if notifications do not match your current routine.
Before contacting support
Include your device model, iOS version, Smilo app version when available, and a short description of what happened. Do not send sensitive dental or medical information by email.